Extension and Package Management
Last updated
Last updated
If you previously downloaded product components (for example, for ePO extensions), you can install or update them manually. This is a two-step process:
Install extensions
Check in deployment packages
Extension files for products or components are in a zip file. To install an extension manually, complete these steps from the ePO console:
Select Menu > Software > Extensions to open the Extensions page.
In the top left corner, click Install Extension. The Install Extension dialog box appears.
Click Browse and browse to and select the desired extension (ZIP) file. Place the extension file in a location that is accessible to the client browser.
Click OK.
After the installation is complete, verify the product name appears in the Extensions list in the left page.
Select (highlight) the extension name in the left page (Example: Endpoint Security) to see information about it in the right pane.
This information includes:
Name: Lists the name of the extension.
Version: Specifies the version of the currently selected extension. Note: Multiple versions of the same extension can be installed.
Installed by: Specifies the user who installed the currently selected extension.
Status: Identifies whether the extension was installed successfully. If it was not installed successfully, any errors are identified.
Requires: Specifies any extensions that the currently selected extension depends on.
Details: Lists details of extension installation.
Modules: Specifies the modules that are controlled by this extension and whether they are running. This is valuable for troubleshooting.
Remove: Removes the selected extension from the Extensions list.
Click on each number below to see the process for manually removing extensions.
Adding and Updating Packages ManuallyThe ePO Main Repository is physically located on the ePO server in the ePO software installation directory (\DB\Software). It is always the primary repository for the ePO environment. As part of the deployment, you must check the package into the ePO Main Repository.
For Package type, make sure Product or Update (.ZIP) is selected.
Click Browse.
Navigate to the zipped packed path and select the .ZIP package file. Do not unzip the package.
Click Open.
On the Check In Package dialog, make sure the selected package displays in the text box and then click Next.
Review the information about the package, including Name, Version, Type, and Language.
For Branch, make sure Current is selected.
Notice the package is signed.
Click Save.
Wait while the package is adding to the Main Repository. You are returned to the Main Repository after the process is complete.
Locate the product in the list. Review key information, such as Status, Type, Version, Minor Version, Check-In Date, and Branch.
To manually remove a software package from the ePO console, do the following:
Click Menu > Software > Main Repository.
Select the package you want to remove.
Expand the Actions entry at the bottom.
Click Delete Package.
On the Delete Package confirmation screen, verify the package information to remove and click OK.
Check the Audit Log (Menu > Reporting > Audit Log) to verify removal of extensions and packages.
